Shipping Policy for Edené Cuir

Edené Cuir Shipping Policy

At Edené Cuir, we are dedicated to providing our discerning clientele with a seamless and reliable delivery experience for their luxury leather acquisitions. Our commitment extends to ensuring your exquisite pieces arrive with the care and efficiency they deserve.

1. Shipping Timeframe

The delivery timeframe for your order is carefully managed to balance efficiency with the global sourcing of our premium materials. While we strive for prompt dispatch, the journey of each unique piece is designed to ensure its pristine arrival.

• **Order Processing:** Orders placed before 5 AM AWST (Monday to Friday) are typically processed on the same business day.
• **Handling Time:** Please allow 1-3 business days for our fulfillment team to meticulously prepare and dispatch your order.
• **Estimated Transit Time:** Once dispatched, delivery is generally completed within **8-15 business days** for destinations within Australia, the USA, the UK, and other global locations.
• **Total Estimated Delivery:** Your cherished item is typically delivered within **9-18 business days** from the time of order placement.

Please note that these delivery times are estimates. Factors beyond our direct control, such as customs clearance procedures, local carrier operations, unforeseen weather conditions, or public holidays, may occasionally influence transit times. Your patience in such rare instances is greatly appreciated.

2. Shipping Process & Tracking

Once your order is confirmed and meticulously prepared for shipment, you will receive a confirmation email containing your tracking number and detailed instructions on how to monitor your delivery's progress. Please allow 1-5 days for the tracking information to become fully active and visible within the carrier's system after your order has been dispatched.

3. Shipping Locations

Edené Cuir is delighted to offer worldwide shipping to most international destinations. Any applicable shipping fees will be transparently presented to you during the checkout process, prior to finalising your purchase.

4. Shipping Charges

We are pleased to offer **complimentary shipping** on many of our exquisite products. For items where a shipping fee may apply, this will be clearly indicated on the respective product page and at the checkout, ensuring full transparency before your purchase is completed.

5. Shipping Carriers

To ensure the secure and timely delivery of your luxury items, we collaborate with a network of trusted global logistics partners. Our carriers include, but are not limited to, DHL, FedEx, UPS, and other reputable services, selected for their reliability and commitment to excellence.

6. Contact Us

Should you have any inquiries regarding your order's shipping status or our delivery policy, please do not hesitate to contact our dedicated customer service team at `info@edencuir.com`. We are here to assist you.